Gartner Research

Improving the Efficiency and Cost-Effectiveness of the Aftermarket Supply Chain

Published: 23 September 2011

ID: G00216078

Analyst(s): William McNeill , Marcus Blosch

Summary

Aftermarket supply chains have unique characteristics and needs from their sibling, core product supply chains. Here, we explore those differences.

Table Of Contents
  • Overview
  • Findings

Analysis

  • Issue No. 1: Defining Aftermarket Services
    • Related Research
  • Issue No. 2: Lack of Visibility Into Demand
    • Related Research
  • Issue No. 3: Product Design Improvements Needed to Support Aftermarket Services
    • Related Research
  • Issue No. 4: Traditional IT Systems Were Not Originally Designed to Support Aftermarket Services
    • Related Research
  • Issue No. 5: Use of Inventory and Parts From the Core Supply Chain
    • Related Research
  • Issue No. 6: A Different Set of Relationships
    • Related Research
  • Issue No. 7: Aftermarket Services as a Profit Center

Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.