Gartner Research

IT Change Management: Define Scheduling Windows From Maintenance to Blackout

Published: 04 October 2011

ID: G00215769

Analyst(s): Kris Brittain, Patricia Adams


Establishing a policy for planning and scheduling changes to the production environment is essential to meeting business needs, as well as improving the results of IT operations.

Table Of Contents
  • Overview


  • Developing Change Schedule Policy
  • Coordinating Change Activity Independently and in the Release Process
  • Developing Change Windows From Maintenance to Freeze
  • Examples of Freeze Windows Policy Content
    • Month-End Change Freeze
    • Quarter-End Change Freeze
    • Year-End Change Freeze

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