Gartner Research

Software as a Service in the Cloud Services Value Chain

Published: 14 October 2011

ID: G00219614

Analyst(s): Robert P. Desisto , Patrick Sullivan

Summary

When deploying software as a service, enterprises' desire for additional value drives the market for partners and participants in a cloud services value chain that surrounds the software. This research explains how providers can extend the value of SaaS offerings to increase revenue.

Table Of Contents
  • Overview

Analysis

  • SaaS as Part of the CSVC
    • SaaS Market Landscape
  • The Key Trends Driving Change in the SaaS Professional Services Market
  • What We Expect Will Happen in the Future
    • SaaS Aggregator
    • SaaS Consulting and Integration Provider
    • SaaS Value-Added Solution Provider
  • Examples of SaaS Value Chain Providers and Offerings in the CSVC
    • SaaS Aggregator Role
    • SaaS Consulting and Integration Provider Role
    • SaaS Value-Added Solution Provider Role
  • What You Need to Know
  • Advice to Providers

Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.