Gartner Research

Address Concentration Risk in Public Cloud Deployments and Shared-Service Delivery Models to Avoid Unacceptable Losses

Published: 17 October 2011

ID: G00219102

Analyst(s): Rob McMillan , Paul Proctor


Recent incidents have highlighted the emerging importance of concentration risk and single points of failure. This risk is present in multiple shared-service delivery models, including public cloud services. Organizations must understand, assess and manage concentration risk adequately.

Table Of Contents
  • Overview


  • Background
  • Understanding Concentration Risk
    • Concentration Risk in the Context of a Cloud Service
    • Use a Formal Risk Management Process to Guide Your Decisions
  • How to Manage Concentration Risk
    • Performance
    • Liability
    • Recovery
    • Incident Management
  • The Bottom Line

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