Gartner Research

Magic Quadrant for Operations Support Systems

Published: 24 October 2011

ID: G00218745

Analyst(s): Martina Kurth

Summary

This Magic Quadrant evaluates the capabilities of end-to-end vendors in the global market for OSS service assurance and fulfillment, a market characterized by simultaneous consolidation and vibrant innovation by startups.

Table Of Contents

What You Need to Know

Magic Quadrant

  • Market Overview
    • End-to-End Alignment Changes the Game
    • Ample Investment in New OSS Architectures
    • Changing Sourcing Patterns
    • Ongoing Consolidation of the OSS Vendor Landscape
    • OSS Business Is of Strategic Importance to NEPs
    • Market Definition/Description
  • Inclusion And Exclusion Criteria
    • Inclusion Criteria
    • Exclusion Criteria
    • Vendors Added
    • Vendors Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness Of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • Alcatel-Lucent
    • Amdocs
    • Clarity
    • Comarch
    • Ericsson
    • HP
    • Huawei
    • IBM
    • NetCracker Technology
    • Nokia Siemens Networks
    • Oracle
    • Telcordia

Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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