Gartner Research

Emerging Service Analysis: Source-to-Pay Business Process Outsourcing

Published: 10 November 2011

ID: G00218046

Analyst(s): Cathy Tornbohm


BPO providers are increasing their scope of offerings to include strategic and tactical sourcing, procurement and accounts payable in one integrated service. This report analyzes BPO providers' progress in this emerging market and highlights opportunities to grow this service.

Table Of Contents
  • Overview


  • Source-to-Pay Service Description
  • Source-to-Pay Service Adoption Drivers
  • Source-to-Pay Service Adoption Inhibitors
  • Service Impacts
    • Who Will Be Affected
    • Actions to Take Now
    • Actions to Take in 2012 and 2013

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