Gartner Research

How to Write a Managed Hosting Service RFP

Published: 10 November 2011

ID: G00225361

Analyst(s): Tiny Haynes

Summary

Use Gartner's step-by-step guide to create a managed hosting RFP that can save you time and money and ensure the best possible vendor response. Divide your RFP requirements into logical sections, and be clear about what you want prospective vendors to manage.

Table Of Contents
  • Overview

Analysis

  • Introduction
  • The Challenge
  • Implications
  • Background and Context
  • Best Practices
  • Step No. 1: Describing the Overview or Review of the Platform
    • Action: Review the Current Infrastructure
    • Action: Detail the Growth or Change
  • Step No. 2: Describing the Security or Compliance Requirements
    • Action: List the Security Requirements That Might Affect the Application
  • Step No. 3: Outline Your Management Requirements
    • Action: State Your Expectations
  • Step No. 4: State Your Availability and SLA Requirements
    • Action: State Your Expectations
  • Step No. 5: Consider Any Changes You Anticipate With This Contract
    • Action: State Your Growth Expectations
  • Step No. 6: Indicate Your Desired Term and Termination Process
    • Action: State Your Expectations
  • Bringing the Steps Together
  • Conclusion

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