Gartner Research

How Best to Move I&O From Level 3 to Levels 4 and 5 in Maturity

Published: 21 November 2011

ID: G00224997

Analyst(s): Ian Head , Tapati Bandopadhyay , Jay E. Pultz , Regina Lapierre

Summary

At Level 4 I&O maturity, IT services are defined and provided that meet most enterprise needs. At Level 5, I&O has a full strategic partnership with the business. Our research on this topic is designed to help you achieve these highest levels in the most effective and efficient manner.

Table Of Contents

Analysis

  • The Dimensions and Attributes of ITSIO
  • When and How to Use This Research Set
  • What It's Like to Be at Level 3
  • Why Move to Levels 4 and 5?
  • Some Organizations Will Want to Move to Level 5
  • Bottom Line

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