Gartner Research

IT Key Metrics Data 2012: Key Infrastructure Measures: Windows Server Analysis: Current Year

Published: 15 December 2011

ID: G00226853

Analyst(s): Eric Stegman , Jamie Guevara , Linda Hall


This research contains high-level Windows server cost efficiency and support staff productivity ratios for organizations managing operations internally. Information provided was collected throughout 2011 from a global audience. This research also includes key cost and support distributions as well as metrics based on physical server scale.

Table Of Contents
  • Overview


  • Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Windows Server Analysis Framework
    • Non-personnel Costs
    • Personnel Costs/FTEs
  • Windows Server Analysis Data Demographics
  • Windows Server Cost as a Percent of Total IT Cost
  • Windows Cost per OS Instance
  • Windows Server Cost Distribution
  • Windows OS Instances per Server
  • Windows Server FTEs as a Percent of Total IT FTEs
  • Salaries and Benefits Cost per Windows FTE
  • Windows Server Support Distribution: Insourced vs. Contractor
  • Windows OS Instances per FTE
  • Conclusions
  • Related Research

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