Gartner Research

IT Key Metrics Data 2012: Key Infrastructure Measures: Storage Analysis: Current Year

Published: 15 December 2011

ID: G00226857

Analyst(s): Linda Hall , Eric Stegman , Jamie Guevara


This research contains high-level storage cost efficiency and support staff productivity ratios for organizations managing operations internally. Information provided was collected throughout 2011 from a global audience. This research also includes key cost and support distributions as well as metrics based on environment scale.

Table Of Contents
  • Overview


  • Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Storage Analysis Framework
    • Non-personnel Costs
    • Personnel Costs/FTEs
  • Storage Analysis Data Demographics
  • Storage Cost as a Percent of Total IT Cost
  • Storage Cost per Raw Configured Terabyte (TB)
  • Storage Cost Distribution
  • Storage Utilization Rate
  • Storage FTEs as a Percent of Total IT FTEs
  • Salaries and Benefits Cost per Storage FTE
  • Storage FTE Distribution: Insourced vs. Contractor
  • Raw Configured TB per Storage FTE
  • Conclusions
  • Related Research

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