Gartner Research

Best Practices in Finance Shared Services: Using Pace Layers to Prioritize Processes and Applications

Published: 09 December 2011

ID: G00224945

Analyst(s): Nigel Rayner

Summary

Organizations implementing finance shared services often struggle to identify which processes they should include in the scope of shared services. Pace layering helps categorize and prioritize finance processes as candidates for shared services, along with the applications to support them.

Table Of Contents
  • Overview

Analysis

  • Introduction
  • Categorize Finance Processes
  • Focus First on Processes That Don't Support Differentiation or Innovation
  • Use Application Pace Layers to Build Differentiation and Innovation Into FSS
  • Use Pace Layering to Help Define the Delivery Model

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