Gartner Research

Critical Capabilities for Managed Mobility Services

Published: 22 December 2011

ID: G00225198

Analyst(s): Phillip Redman , Eric Goodness

Summary

External service providers are increasingly bringing service products to the market that provide multiyear IT service contracts to support and manage corporate smartphones and other handheld mobile devices. This research analyzes key providers' progress in an emerging and dynamic market.

Table Of Contents
  • Overview

What You Need to Know

Analysis

  • Introduction
  • Product Class Definition
  • Critical Capabilities Definition
  • Use Cases
  • Inclusion Criteria
  • Critical Capabilities Rating
  • Product Viability
  • Vendors
    • AT&T
    • HP Enterprise Services
    • IBM Global Technology Services
    • Intermec
    • Motorola Solutions
    • Orange Business Services
    • Symphony Software Management Solutions (SMS)
    • Tangoe
    • Telefonica
    • Verizon
    • Vox Mobile

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