Gartner Research

IT Metrics: IT Spending and Staffing Report, 2012

Published: 16 January 2012

ID: G00229659

Analyst(s): Kurt Potter , Michael Smith, Eric Stegman , Jim McGittigan , Linda Hall , Jamie Guevara


This annual report of IT spending and staffing metrics contains information that IT and business leaders can use to compare their IT spending against that of peer organizations. The source of 2011 (actual) and 2012 (forecast) information is Gartner Consulting's IT Key Metrics Database.

Table Of Contents
  • Overview


  • Overview
    • How Does Your IT Organization Stack Up Against the Competition?
    • Research Project and Background
    • Gartner ITBudget Tool
    • Using This Research
    • Points of Clarification
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
    • Data Variations
  • Demographics
  • 2011 IT Investment Measures
    • Total IT Spending/Budget Estimated at Completion:
    • IT Intensity
    • IT Spending Percent Change, 2010-2011
    • IT Spending as a Percent of Revenue — 2011
    • Agility: Revenue Percent Change Versus IT Spending Percent Change, 2010-2011
    • IT Spending as a Percent of Operating Expense — 2011
    • Agility: Operating Expense Percent Change Versus IT Spending Percent Change, 2010-2011
    • IT Spending per Employee — 2011
    • IT Spending as a Percent of Revenue Versus Operating Profit — 2011
  • 2012 Outlook: A Continued Increase in Spending
    • IT Spending Percent Change, 2011-2012
    • IT Spending as a Percent of Revenue — 2012 Projected
    • IT Spending as a Percent of Operating Expense — 2012 Projected
    • IT Spending per Employee — 2012 Projected
  • IT Budget Distributions: Uncover the Facts
    • IT Operational Versus Capital Spending
    • Strategic IT Spending Categories: IT Spending to Run the Business, IT Spending to Grow the Business and IT Spending to Transform the Business
    • IT Spending Distribution: Hardware, Software, Personnel, Outsourcing — 2011
    • Distribution of IT Cost: By Technology Domain, 2007-2011
  • IT Portfolio Trends: Staffing
    • IT Full-Time Equivalents as a Percent of Employees
    • Distribution of IT FTEs: Insourced Versus Contractor — 2011
    • Distribution of IT Staff: By IT Function
    • Distribution of IT Staff: By Technology Domain
  • Conclusions
  • Related Research

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