Gartner Research

Reach Peak Performance Through Employee Engagement

Published: 17 January 2012

ID: G00230212

Analyst(s): Thomas Otter


By 2016, leading organizations will make effective use of technologies to measure and improve employee engagement, to grow revenue and profitability.

Table Of Contents
  • Overview


  • What You Need to Know
  • Defining Employee Engagement
  • Managers and Leaders Must Take Employee Engagement Seriously
  • Today's Myopic Focus on Compensation as a Motivator
  • People Are Complex, and Organizations Are Social Entities
  • Disengagement
  • Employee Engagement Can Be Measured
  • Understand Technology's Role in Employee Engagement
  • What Can Leaders Do Now?
  • How to Foster Engagement
  • How Will Technology Help?
    • Sentiment Analysis
    • Social Recognition Systems
    • Understanding Individual Drivers and Motivators
    • Onboarding
    • Social Recruitment and Referrals
    • Employee Performance Management Systems
    • Compensation and Reward Systems
    • Learning Management Systems
    • Career and Succession Planning Systems
    • Ideation Systems
    • Time and Labor Scheduling
    • Workforce Analytics
  • The HCL Example
  • What Will Leading Organizations Do About Engagement in 2016?

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.