Gartner Research

Fellows and EL&I Interview: Filippo Passerini, Group President of Global Business Services and CIO of P&G

Published: 20 January 2012

ID: G00225797

Analyst(s): Ken McGee

Summary

Years ago, we predicted enterprise executives would commonly rely on real-time information to help them make decisions. P&G is becoming the quintessential example of a real-time enterprise that we envisioned.

Table Of Contents
  • Overview

Analysis

  • Background
  • "Steering the Business Real Time"
  • We Are No Longer Called "IT"
  • The Role of P&G's IDS Group in Helping P&G Revenue
  • Innovation
  • Views on Future Skills Requirements and Operating in an Ambiguous Environment
  • Investments in Revenue or Expense-Related Business Processes
  • Concerns About Recession in 2012
  • Final Legacy

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