Gartner Research

Uses of IT Process Automation Tools: The Changing Vendor Landscape

Published: 23 January 2012

ID: G00228047

Analyst(s): Ronni Rosenstein


As IT organizations realize that process automation is a key facet of every management activity, new use cases for ITPA tools have begun to emerge. New vendors continue to emerge, causing confusion in use and applicability of ITPA tools for new requirements.

Table Of Contents
  • Overview


  • All Tools Are the Same (and Different)
  • New Challenges in Selecting a Shortlist of Vendors
    • Virtualization and Cloud
    • Application Release Automation
  • Are All Management Tools ITPA Tools?

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.