Published: 02 February 2012
Analyst(s): Mike Rollings
IT consumerization is erasing barriers that used to prohibit technology experimentation and solution creation by businesspeople. As more of these barriers disappear, citizen developers emerge. Citizen developers are end users who create business applications for consumption by others using corporate-IT-sanctioned development and runtime environments. Previously, "shadow IT" was viewed negatively; now it is increasingly associated with how business gets done. As a result, technical professionals must begin seeing citizen developers as partners in solution development, instead of adversaries. This document by Research VP Mike Rollings discusses the implications of citizen developers and how IT must change to actively support them.
©2020 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.