Gartner Research

Outsourcing Trends, 2011-2012: Take Advantage of Globalization

Published: 03 February 2012

ID: G00228489

Analyst(s): Ian Marriott , Frances Karamouzis


This research is part of the "Gartner on Outsourcing, 2011-2012" spotlight. Buyers of outsourcing services can use this research to incorporate the impacts of geographic trends, risks and opportunities in their sourcing strategy, management and governance.

Table Of Contents
  • Overview
  • Impacts


  • Key Challenges and Trends in 2011
    • More Organizations Are Expanding Into New Markets
    • Enterprises Are Developing Growth Strategies Despite Economic Constraints
    • Global Delivery Models Must Achieve Cost Reduction and Business Value
    • Globalization and Risk Are Intertwined
  • Outlook for 2012
  • Impact: Organizations Face More Country-Level Risks as They Expand Into New Emerging and Growth Markets
  • Impact: Comprehensive Global Sourcing Strategies Are Key to Enabling Sourcing Managers to Expand Their Businesses Into New Markets
  • Impact: Increased Use of Globally Delivered Services Requires Sourcing Managers to Assess Global Delivery Models (GDMs)

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.