Gartner Research

CFO Advisory: Benefits Realization; Risk Mitigation and Management

Published: 10 February 2012

ID: G00231743

Analyst(s): Dave Aron , Bill Swanton , Michael Smith


Most organizations have weak benefits realization practices for IT. This weakness creates risk as IT-intensive business investments pervade more aspects of the enterprise.

Table Of Contents
  • Overview


  • Executive Summary
  • Basic Definition
  • Analysis and Discussion
    • Lack of a Value-Based Framework Limits Benefits Realization of IT Investments
    • Lack of Executive Sponsorship Limits Benefits Realization
    • Inconsistent or Shortsighted Measuring of Benefits Is a Common Mistake
    • Benefits Realization Requires Business and IT Collaboration
  • Questions the CFO Should Ask About Benefits Realization
  • Bottom Line

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