Gartner Research

Mobile Device Management Architectures

Published: 12 February 2012

ID: G00219037

Analyst(s): Michael Disabato


Mobile device management (MDM) has become a critical service for IT departments needing to manage the increasing number of smartphones and tablet devices entering the enterprise. MDM systems facilitate policy setting, enforcement and support of mobile devices. Architectures of these solutions include agent-based and zero agent. Differences exist in how MDM systems integrate with the enterprise infrastructure (e.g., directory, system and network management, and public-key infrastructure [PKI]). This assessment examines the underlying architectures of MDM systems and how enterprises can make use of them.

Table Of Contents

Summary of Findings


  • Report Scope
  • Enterprise Issues
    • Evolving Employee Expectations
    • Employee-Owned Devices
    • Personal/Professional Information Separation
    • Data Loss Prevention
    • Diverse Operating Systems
    • Lagging Management Capabilities
    • Multiple Devices per Employee
    • Organizational Issues
  • Key Architectural Components of MDM
  • Initial Setup
  • Methods of Control
    • Embedded Management Agent
    • Third-Party Agent
    • Mobile Messaging Agent
    • Comparison of Control Methods
  • Application Management
    • Web-Enabled Application
    • Local Application With Remote Data
    • Local Application With Local Data
    • Virtualized Application
    • Application Distribution and Control
    • Asset and Version Control
    • Whitelists and Blacklists
    • Comparison: Application Management
  • Information Segregation and Control
    • Comparison of Information Segregation Methods
  • Summary

Gartner Definitions

The Details

  • Device Registration


Recommended Reading

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