Gartner Research

Best Practices in MDM: How to Evaluate and Engage External Service Providers

Published: 24 February 2012

ID: G00225099

Analyst(s): Bill O'Kane


Master data management implementation programs can gain significant momentum by engaging external service providers. Data and analytics leaders should follow these best practices to ensure successful initial implementation and a lasting return on investment.

Table Of Contents
  • Overview


  • ESP Evaluation and Selection
    • Verification of Specific MDM Expertise
    • Separation of Deliverables
    • Assessment of Internal Capabilities
  • ESP Engagement
    • Cost Basis
    • Sale of IP

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