Gartner Research

IT Service View CMDB Vendor Landscape, 2012

Published: 08 March 2012

ID: G00230009

Analyst(s): Ronni Rosenstein


IT service view configuration management database implementations continue. Despite the large number of new adoptions, the vendor landscape has changed only slightly.

Table Of Contents
  • Overview


  • What Is an IT Service View CMDB
    • Integration and Federation
    • Reconciliation
    • IT Service Modeling and Visualization
    • Synchronization
  • The Vendor Landscape
    • BMC
  • CA Technologies
    • HP
    • IBM
  • Who to Consider
  • Other Vendors to Consider
  • The Bottom Line

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