Gartner Research

A Quick Look at Cloud Computing in Retail, 2012

Published: 09 March 2012

ID: G00231849

Analyst(s): Miriam Burt

Summary

Cloud computing is not a new topic in retail, but the current high volume of hype and marketing by vendors is causing retailers to seek clarification on the topic. Retailers can use this research to help level-set their understanding of the topic.

Table Of Contents

Analysis

  • Overview
  • "Cloud Computing" Defined
  • Understanding Cloud Computing Services to Understand Their Potential Benefits
    • Cloud Computing Attributes
  • Retail Business and IT Issues That Cloud Computing Should Be Able to Solve
  • Cloud Computing Tiered Architecture Model for Use in Business Readiness Assessments
    • Software as a Service (SaaS)
    • Platform as a Service (PaaS)
    • Infrastructure as a Service (IaaS)
  • State of Cloud Computing at Tier 1 Retailers
    • IaaS
    • PaaS
    • SaaS
  • Key Concerns About Cloud Computing in General, but Especially About SaaS
  • Recommendations for Tier 1 Retailers

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