Gartner Research

A Quick Look at Cloud Computing in Retail, 2012

Published: 09 March 2012

ID: G00231849

Analyst(s): Miriam Burt


Cloud computing is not a new topic in retail, but the current high volume of hype and marketing by vendors is causing retailers to seek clarification on the topic. Retailers can use this research to help level-set their understanding of the topic.

Table Of Contents


  • Overview
  • "Cloud Computing" Defined
  • Understanding Cloud Computing Services to Understand Their Potential Benefits
    • Cloud Computing Attributes
  • Retail Business and IT Issues That Cloud Computing Should Be Able to Solve
  • Cloud Computing Tiered Architecture Model for Use in Business Readiness Assessments
    • Software as a Service (SaaS)
    • Platform as a Service (PaaS)
    • Infrastructure as a Service (IaaS)
  • State of Cloud Computing at Tier 1 Retailers
    • IaaS
    • PaaS
    • SaaS
  • Key Concerns About Cloud Computing in General, but Especially About SaaS
  • Recommendations for Tier 1 Retailers

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.