Gartner Research

Designing New Office Workspaces for the Year 2020

Published: 09 March 2012

ID: G00232315

Analyst(s): Tom Austin


The design of new office facilities (or retrofit work) needs to take into account a broad range of factors, including the technology changes we foresee through 2020. Technology impacts our facilities, which recursively interacts with how we work -- there are multi-order effects to consider.

Table Of Contents
  • Overview


  • Physical Space
    • Mobility Is the Single Biggest Technology Factor
    • "Agile" Anyone?
    • No One Magic Formula for How Best to Layout the Overall Workspace
    • Other Anecdotal Guidelines for Collaborative Workspaces
    • Related Gartner Magic Quadrant Report
    • Additional External Research
  • Smart, Capable, Secure and Efficient Buildings
  • Environmental and Privacy Concerns
  • Devices
    • Personal Cloud Will Supersede the PC
    • Mobile Smart Devices Are Becoming Pervasive
    • Wireless Everything (Except Power)
    • Robotics
    • Personal Technology
    • Interfaces and Communication Tools
  • Changes in the Nature and Culture of Work
    • Nature of Work
    • Changing Workforce Dynamics
  • Appendix 1: External Workspace Design Research

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