Gartner Research

Infrastructure & Operations Maturity: How Do You Compare?

Published: 13 March 2012

ID: G00219151

Analyst(s): Tapati Bandopadhyay, Jay E. Pultz


More than 300 self-assessments have been completed in Gartner's ITScore for I&O. For the first time you can compare your I&O maturity level against peers of comparable size and in the same industry sector.

Table Of Contents


  • I&O Levels of Maturity Defined
  • The ITSIO Self-Assessment Process
  • Overall I&O Maturity
  • I&O Maturity Level by Management Dimension
  • I&O Maturity by Industry Sector
  • I&O Maturity by Enterprise Size
  • Bottom Line

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