Gartner Research

Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2010-2011

Published: 22 March 2012

ID: G00230229

Analyst(s): Martina Kurth , Kamlesh Bhatia , Norbert Scholz


The top 25 business support system, operations support system and service delivery platform vendors generated 64% of revenue in 2011, showing that the market remains fragmented. Accenture led with about $3.1 billion, followed by Ericsson, IBM, Huawei and Amdocs, each with $2.5 to $2.6 billion.

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