Gartner Research

Map the Impact of Organizational Change to Manage It Effectively

Published: 23 March 2012

ID: G00230256

Analyst(s): Cassio Dreyfuss


When enterprises ignore the impact of change initiatives on people, roadblocks arise, and intended results fall short of expectations. A practical map of the impact of expected change, called the "heat map," will help you plan and execute the appropriate organizational change management program.

Table Of Contents


  • The Objectives of Organizational Change Management
  • The Organizational Change Management Program and the Heat Map
    • The Elements of the Heat Map
    • Preparation Guidelines
    • Creating the Change Management Actions

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