Gartner Research

Toolkit: IT Service Desk RFP Vendor Scoring Template

Published: 26 March 2012

ID: G00232510

Analyst(s): Jeffrey Brooks

Summary

In the IT service desk vendor RFP process, successful evaluation of competing vendors requires tools to objectively measure vendor responses. Without this, your tool acquisition will lack the objective and measurable capability to support a successful selection.

Table Of Contents

About This Toolkit

Toolkit Details

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