Gartner Research

EQM Hubs Unite Quality Management IT Systems Across the Value Chain

Published: 29 March 2012

ID: G00231227

Analyst(s): Simon Jacobson


Enterprise quality management hubs provide a common architecture that spans full product life cycles and many nodes of the value network. For true business benefit, manufacturers must ensure that the criteria for product user value are tightly controlled in operations excellence initiatives.

Table Of Contents


  • Three Factors Driving the Need for EQM Hubs
    • Factor No. 1: Quality Is a Value Chain Capability
    • Factor No. 2: Increasing Network Complexity Requires a Multitier View of Quality
    • Factor No. 3: No Single Dominant Application Exists for Enterprise Quality
  • EQM Hubs Provide a Common Architecture
  • Components of an EQM Hub
  • Output and Benefits of an EQM Hub
    • Creation of a Bill of Compliance Representing Quality-Specific Master Data
    • Standardized Processes
    • Quality Risk Mitigation
    • Early Warning and Pattern Analysis
    • Integrated Performance Management and Intelligence
  • Operationalizing Quality With an EQM Hub
  • Conclusion

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.