Gartner Research

Evaluation Criteria for Public Cloud IaaS Providers

Published: 11 April 2012

ID: G00225379

Analyst(s): Kyle Hilgendorf

Summary

Public cloud infrastructure as a service (IaaS) stands at a crossroads. In one direction, it will mature and host critical enterprise workloads. In the other direction, its adoption will fizzle and it will remain viable only for noncritical applications. In order to succeed, IaaS and its providers must withstand the scrutiny of IT organizations with a core set of enterprise capabilities necessary to run mission-critical business. In this assessment, Gartner identifies such capabilities and provides measurable criteria for public IaaS customers to evaluate enterprise-grade IaaS providers and solutions.

Table Of Contents

Summary of Findings

Analysis

  • Compute
    • Required
    • Preferred
    • Optional
  • Storage
    • Required
    • Preferred
    • Optional
  • Network
    • Required
    • Preferred
    • Optional
  • Cross Service
    • Required
    • Preferred
    • Optional
  • Support and Communication
    • Required
    • Preferred
  • Service Levels
    • Required
    • Preferred
    • Optional
  • Management
    • Required
    • Preferred
    • Optional
  • Price and Billing
    • Required
    • Preferred
    • Optional

Comparison

Conclusion

Recommended Reading

Notes

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