Gartner Research

Creating a Bring Your Own Device (BYOD) Policy

Published: 13 April 2012

ID: G00231933

Analyst(s): Michael Disabato


The consumerization of IT has had its greatest impact on mobility. The iPad triggered a monumental shift in the tablet marketplace, which has sparked a consumer-driven revolution. End users continue the push to allow their own devices on the enterprise network. This document outlines how to establish a bring your own device (BYOD) policy and analyzes the issues that may accompany it.

Table Of Contents

Summary of Findings

Guidance Context

  • Problem Statement
  • Guidance Applicability
  • Related Guidance
  • Gartner Definitions

The Gartner Approach

The Guidance Framework

  • Prework
  • Step 1: Define Your Business Goals
  • Step 2: Examine Existing Policies
  • Step 3: Determine the Organization's Risk Tolerance
  • Step 4: Determine Use Cases
  • Step 5: Determine the Level of Managed Diversity
    • Level 1: Platform Service
    • Level 2: Appliance Service
    • Level 3: Concierge Service
  • Step 6: Determine HR and Legal Ramifications
    • Employee Training Program
    • Acceptable Use
    • E-Discovery and Forensics
    • Stipends and Payments
    • Nonexempt Employee After-Hours Access
  • Step 7: Determine Support Options
  • Step 8: Define the Segregation of Personal and Organizational Data
  • Step 9: Publish Minimum Device Requirements and Upgrade Timing
  • Follow-Up

Risks and Pitfalls


Sample Policy

  • Introduction
  • Policy Scope
  • Policy Acknowledgment
  • Policy Enforcement
  • User Responsibilities
  • Roles and Responsibilities
  • User Awareness Training
  • Unauthorized Actions
  • Physical Security
  • Password Policy
  • Device Data Management
  • Use of Camera
  • OS Versions and Updating
  • Information Classification
  • Data Security
  • File Sharing
  • VPN Access and Configuration
  • Device Management
  • Use of Internet
  • General Email Security Requirements
  • Email Attachments Download

Recommended Reading

Revision History

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