Gartner Research

The Business Case for Strategic Workforce Planning

Published: 25 April 2012

ID: G00232924

Analyst(s): Diane Berry , Lily Mok


CIOs can significantly improve the IT organization's agility and readiness to fulfill changing business demands through strategic workforce planning (SWP). This research makes the business case for building SWP capability in IT.

Table Of Contents


  • Insufficient Attention to Workforce Planning Impedes IT's Ability to Fulfill the Evolving Business Demands
  • SWP Improves the IT Organization's Readiness and Agility for Change
  • CIO Call to Action: Start to Put "Strategic" Into IT Workforce Planning
  • Conclusion

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