Gartner Research

BT Innovate and Design simplifies its application strategy to boost agility and innovation

Published: 06 June 2012

ID: G00235991

Analyst(s): John P. Roberts , John Mahoney , Bill Swanton

Summary

BT Innovate & Design, part of U.K.-based communications company BT, supports the company’s network systems transformation and business operations, with responsibility for 2,500 operational systems supporting four major lines of business and external customer applications. According to Ashish Gupta, president global services portfolio and service design, BT has an aggressive plan: to reduce its application portfolio by 10% per year for next three years. “The key challenge,” says Gupta, “is to improve the application delivery process, concentrating on the goals of agility, continual simplification and rationalization.”

Table Of Contents

Case study

  • Company description
  • Classifying and integrating applications around key business processes
  • Application innovation needs strong R&D
  • Simplifying the application portfolio isn’t always so simple

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