Gartner Research

BPM Certification Is Currently a Work in Progress

Published: 18 June 2012

ID: G00233310

Analyst(s): John Dixon, Samantha Searle


The lack of trained and experienced BPM professionals is preventing organizations from achieving their process performance objectives. This research highlights the growing demand for BPM certification and how it can help close the skills gap.

Table Of Contents
  • Key Challenges


  • A Lack of Experienced and Trained BPM Personnel Is Driving the Emergence of BPM certification
  • Today, the Lack of a Single Certification Approach Causes Confusion for Managers and Employees Alike
  • BPM Certification Does Not Replace but Enhances Certifications for Other Business Process Improvement Methodologies
    • BPM Certification Is Still Embryonic in Comparison With Other Professional Certifications
  • Understanding Your Current Skills Needs and Gaps Will Enable You to Select the Most Appropriate Certification Approach
  • BPM Certification Shows Signs of Adding Value to Both Organizations and Individuals but Is Still a Work in Progress

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