Gartner Research

IT Metrics: IT Cost Optimization: Vertical Industry Perspectives

Published: 18 June 2012

ID: G00232994

Analyst(s): Kurt Potter, Barbara Gomolski


Quantitative and qualitative benchmarking is a necessary ingredient to better IT cost optimization. This research explores vertical industry metrics and vertical industry trends related to IT cost optimization.

Table Of Contents


  • The Status of IT Cost Optimization Programs
  • The Facts: Average IT Spending Reductions, by Year and Vertical Industry
  • IT Cost Optimization by Vertical Industry
    • Banking, Financial Services and Insurance
    • Construction, Materials and Natural Resources
    • Energy and Utilities
    • Government and Higher Education
    • Healthcare Providers
    • Media and Entertainment
    • Pharmaceuticals, Life Sciences and Medical Products
    • Professional Services
    • Retail and Wholesale
    • Technology and Telecommunications
    • Transportation
  • Moving Beyond IT Cost Optimization

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