Gartner Research

Use a Vendor Evaluation Model to Select ERP Vendors and Software

Published: 29 June 2012

ID: G00236367

Analyst(s): Denise Ganly , Mike Blechar


ERP vendor and software selection presents challenges for organizations. Using an evaluation model helps create a transparent and auditable process, and helps select vendors and software in an efficient and consensus-building fashion.

Table Of Contents


  • Introduction
  • Develop a Hierarchy of Criteria and Subcriteria for ERP Vendor and Software Selection
    • Six Top-Level Criteria for ERP Vendor and Software Evaluations
    • Identify the Relative Importance of the Criteria and Subcriteria
    • Score the ERP Vendor's Ability to Comply With Each Criterion

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