Gartner Research

Unified Communications Core Capabilities

Published: 03 July 2012

ID: G00235834

Analyst(s): Guy Creese , Ken Agress

Summary

The Communication, Collaboration, Content and Social (3CS) Reference Architecture provides frameworks for understanding — and guidelines for implementing — 3CS technologies. This Unified Communications (UC) Core Capabilities template describes the key services and features necessary to create a consistent, functional UC environment capable of supporting a wide range of needs. Using this template, enterprise engineers and architects can ensure that their UC system fits within the broader IT architectures that the organization adopts, adapts to meet future needs, and provides a platform for integration with other systems as well as addressing specific communications and collaboration requirements.

Table Of Contents

Template Applicability

Template Map

Template Diagram

Template Description

  • Applications, Clients, and Endpoints
  • Registration Services
    • Client Registrar
    • Authentication Services
    • URI Registration
    • Feature Registration
    • Service Registrar
  • Control and Signaling
    • URI Resolution
    • Session Management (for Control and Signaling)
    • User Preferences
  • Policy and Security
    • Federation
    • Session Management (for Policy and Security)
    • Rule Enforcement
  • Media Handling
    • Transcoding/Mediation
    • Bridging
    • Streaming
    • Subscription and Syndication
  • Supporting Services

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