Gartner Research

Collaboration Infrastructure

Published: 03 July 2012

ID: G00233841

Analyst(s): Mike Gotta , Larry Cannell

Summary

The Communication, Collaboration, Content and Social (3CS) Reference Architecture provides frameworks for understanding — and guidelines for implementing — 3CS technologies. This Collaboration Infrastructure template describes components within the collaboration domain, providing services that enable joint, purposeful and often goal-oriented activities. * The secondary authors listed above have been included for attribution purposes only. They were the original authors of this content, but were not involved in the latest update. As they are no longer employed at Gartner, please contact the lead author if you have questions.

Table Of Contents

Template Applicability

Template Map

Template Diagram

Template Description

  • Collaboration Services
    • Coordination Services
    • Participation Services
  • Access Control
  • Collaboration Infrastructure APIs, Schemas, and Protocols
  • Consumers of Collaboration Infrastructure
  • Communication, Content, and Social Services
    • Communication Infrastructure Services
    • Content Infrastructure Services
    • Social Infrastructure Services
  • Infrastructure Services Model

Recommended Reading

Revision History

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.