Gartner Research

Collaboration Infrastructure

Published: 03 July 2012

ID: G00233841

Analyst(s): Mike Gotta , Larry Cannell


The Communication, Collaboration, Content and Social (3CS) Reference Architecture provides frameworks for understanding — and guidelines for implementing — 3CS technologies. This Collaboration Infrastructure template describes components within the collaboration domain, providing services that enable joint, purposeful and often goal-oriented activities. * The secondary authors listed above have been included for attribution purposes only. They were the original authors of this content, but were not involved in the latest update. As they are no longer employed at Gartner, please contact the lead author if you have questions.

Table Of Contents

Template Applicability

Template Map

Template Diagram

Template Description

  • Collaboration Services
    • Coordination Services
    • Participation Services
  • Access Control
  • Collaboration Infrastructure APIs, Schemas, and Protocols
  • Consumers of Collaboration Infrastructure
  • Communication, Content, and Social Services
    • Communication Infrastructure Services
    • Content Infrastructure Services
    • Social Infrastructure Services
  • Infrastructure Services Model

Recommended Reading

Revision History

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