Gartner Research

EA Needs to Be at the Hub of Social Collaboration Strategy

Published: 05 July 2012

ID: G00233462

Analyst(s): Chris Wilson, Anthony Bradley


The enterprise architecture team is ideally and uniquely situated to support effective mass collaboration initiatives. Using the IMPACT activities, EA can focus the organization on realizing the true business value of social media.

Table Of Contents
  • Key Challenges


  • Mass Collaboration Is a Major Business Disruption
  • Focusing on Technology Results in Failure
  • What Is EA's Role in Social Collaboration?
  • EA IMPACT Model
    • Intermediary
    • Mentor
    • Planner
    • Advisor
    • Champion
    • Teacher
  • Bottom Line

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