Gartner Research

Access Request

Published: 09 July 2012

ID: G00235083

Analyst(s): Ian Glazer


Access request systems enable people to ask for additional capabilities in applications that make it possible for them to do their jobs. This Reference Architecture template provides a series of use cases that identify and describe the technical components needed to scope, make, approve, and report on requests for access.

Table Of Contents

Template Applicability

Template Map

Template Diagram

Template Description

  • Use Cases
    • Use Case 1: Build a Policy to Scope Requests
    • Use Case 2: Make a Request
    • Use Case 3: Approve a Request
    • Use Case 4: Monitor Requests via Reports and Dashboards
  • Element Descriptions
    • User Interfaces
    • Functions
    • Repositories
    • Services and Engines

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