Gartner Research

Maturity Model for Enterprise Content Management

Published: 31 July 2012

ID: G00235866

Analyst(s): Gavin Tay , Kenneth Chin


Effective enterprise content management is becoming crucial. This report describes how Gartner's Maturity Model for ECM can help enterprise architects, information managers and ECM leaders to assess their ECM maturity and plan how they can progress.

Table Of Contents


  • How the Maturity Model Works
  • The Five Levels of ECM Maturity
    • Level 1: Initial
    • Level 2: Opportunistic
    • Level 3: Organized
    • Level 4: Enterprise
    • Level 5: Transformative

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