Gartner Research

IT Service Dependency Mapping Vendor Landscape, 2012

Published: 20 August 2012

ID: G00237891

Analyst(s): Ronni Rosenstein


New use cases continue to emerge for IT service dependency mapping tools that break the common tie to IT service view configuration management database solutions. We discuss the available tools and market dynamics.

Table Of Contents


  • The IT SDM Tool Market: An Overview
  • Differentiable Discovery Value
  • IT SDM Vendors and Tools
    • BMC Software
    • CA Technologies
    • HP
    • IBM
    • Neebula
    • VMware
  • Where and How Will IT SDM Tools Be Used?

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