Gartner Research

Competitive Landscape: IT Operations Management Software

Published: 05 September 2012

ID: G00238036

Analyst(s): Donna Scott , Ronni Rosenstein , Matthew Cheung , Laurie Wurster


Cloud computing and virtualization technologies continue to change the dynamics of the IT operations management software market, while vendor consolidation and the entry of new competitors challenge the dominance of the "Big Four." Here, we provide insight for vendors navigating this landscape.

Table Of Contents


  • Competitive Situation and Trends
    • Market Consolidation
    • Entrance of Virtualization Vendors
    • Impact of Cloud on ITOM
    • Impact of SaaS on ITOM
    • Entrants From Adjacent Markets
    • Factors That Could Stimulate the ITOM Market
    • Factors That Could Slow Down the ITOM Market
  • Major Players
  • Competitive Profiles
    • IBM
    • CA Technologies
    • BMC Software
    • Microsoft
    • HP
    • Citrix Systems
    • Oracle
    • Quest Software (Acquired by Dell in July 2012)
    • VMware
  • The Future of Competition
    • Most Likely Scenario
    • Alternative Scenario 1
    • Alternative Scenario 2
    • Alternative Scenario 3
  • References and Methodology

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