Gartner Research

Stakeholder Satisfaction Is Critical to Determining a Project's Success

Published: 12 September 2012

ID: G00239058

Analyst(s): Lars Mieritz

Summary

A recent Gartner survey shows that, although few organizations track stakeholder satisfaction, its measurement is key to project success. PMO leaders must complement well-established project success factors, such as on time and on budget, with critical information on stakeholder satisfaction.

Table Of Contents

Survey Objective

Data Insights

  • The Paradox of Knowing, Yet Not Doing
  • Check the Pulse of Stakeholders Throughout
  • Part of the Success of the Project Is Also Related to the Project Management Process
  • Methodology

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