Gartner Research

Best Practices for Using Email Archiving to Eliminate PST and Mailbox Quota Headaches

Published: 21 September 2012

ID: G00234653

Analyst(s): Alan Dayley

Summary

IT leaders in email and storage administration can use an email archiving program to mitigate legal and compliance risks while reducing the storage and system management costs often associated with Microsoft Exchange. Follow these best practices to eliminate problem PSTs and pesky mailbox quotas.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Create an Email Retention Policy Based on the Types of Email and Attachments in Your Organization
  • Select and Deploy an Email Archiving Tool
  • Manage PSTs Out of the Organization
  • Evaluate and Reset the Email Quota
  • Assess the Effectiveness of the Email Archiving Solution

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