Gartner Research

Best Practices for Using Email Archiving to Eliminate PST and Mailbox Quota Headaches

Published: 21 September 2012

ID: G00234653

Analyst(s): Alan Dayley


IT leaders in email and storage administration can use an email archiving program to mitigate legal and compliance risks while reducing the storage and system management costs often associated with Microsoft Exchange. Follow these best practices to eliminate problem PSTs and pesky mailbox quotas.

Table Of Contents
  • Key Challenges



  • Create an Email Retention Policy Based on the Types of Email and Attachments in Your Organization
  • Select and Deploy an Email Archiving Tool
  • Manage PSTs Out of the Organization
  • Evaluate and Reset the Email Quota
  • Assess the Effectiveness of the Email Archiving Solution

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.