Gartner Research

Leverage DevOps by Starting With Organizational Change

Published: 27 September 2012

ID: G00236104

Analyst(s): George Spafford , Cameron Haight, John Rivard


To attain the benefits of DevOps-inspired approaches, IT leaders must address organizational change to lower risks and costs, and to accelerate implementation.

Table Of Contents
  • Key Challenges



  • Focus on Culture First, and Don't Assume That Everything Is Broken
  • Incrementalize Change — Start by Removing Hurdles Preventing People From Doing Their Jobs
  • Recognize That Not All Staff Can Make the Transformation Journey
  • Develop a Transformational Incentive Program Driven by Shared Metrics to Facilitate Change
  • Foster Development of New Processes and Assumption of Prudent Risk
  • Investigate Shared Workspaces and Other Ways of Encouraging Interpersonal Collaboration
  • Encourage Cross-Team Meetings and Greater Collaboration

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