Gartner Research

Survey Analysis: Customers Rate Their BI Platform Ongoing Development and Administration Costs

Published: 28 September 2012

ID: G00239668

Analyst(s): Rita Sallam


Ongoing development and administration spending makes up the vast majority of business intelligence platform ownership costs. This research compares these costs across vendors and vendor types based on Gartner survey data.

Table Of Contents

Survey Objective

Data Insights

  • Ongoing Development and Administration Costs by User Count
  • Factors That Affect Ongoing Development and Administration Costs
    • Deployment Size, Ease of Use and Business Benefits
    • Product Quality, Ease of Use and Time to Create a Report
    • Complexity of Analysis and Ease of Development
    • Days to Create a Report, Ease of Development and Total Development and Admin Cost Per User
  • Ongoing Development and Administration Costs by Vendor Type and Product
    • Megavendors
    • Data Discovery Tools
    • Large Independent Vendors
    • Niche Vendors
    • Open-Source Tools
    • SaaS Vendors
  • Methodology

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.