Gartner Research

Survey Analysis: Customers Rate Their BI Platform Ongoing Development and Administration Costs

Published: 28 September 2012

ID: G00239668

Analyst(s): Rita Sallam

Summary

Ongoing development and administration spending makes up the vast majority of business intelligence platform ownership costs. This research compares these costs across vendors and vendor types based on Gartner survey data.

Table Of Contents

Survey Objective

Data Insights

  • Ongoing Development and Administration Costs by User Count
  • Factors That Affect Ongoing Development and Administration Costs
    • Deployment Size, Ease of Use and Business Benefits
    • Product Quality, Ease of Use and Time to Create a Report
    • Complexity of Analysis and Ease of Development
    • Days to Create a Report, Ease of Development and Total Development and Admin Cost Per User
  • Ongoing Development and Administration Costs by Vendor Type and Product
    • Megavendors
    • Data Discovery Tools
    • Large Independent Vendors
    • Niche Vendors
    • Open-Source Tools
    • SaaS Vendors
  • Methodology

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