Gartner Research

Critical Selection Criteria for Choosing the Right Software-as-a-Service Application Provider in South Korea

Published: 05 October 2012

ID: G00237379

Analyst(s): Jin-Sik Yim


South Korean IT leaders are looking at deploying SaaS-based applications. Without clear selection criteria to help with the evaluation process, IT leaders risk choosing the wrong SaaS provider and applications. This research provides best practices for selecting the right SaaS provider.

Table Of Contents
  • Key Challenges



  • Best Practices for Selecting a SaaS Application Provider
    • Estimate TCO, Not Initial Cost
    • Ease of Integration
    • Customization Flexibility
    • Security and Compliance
    • Guaranteed Performance and Scalability
    • Service Availability
    • Support Capability and SLAs
    • PaaS Capability
    • Migration for Data and Services

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.