Gartner Research

Application Performance Measurement Metrics, Technology and Tools

Published: 18 October 2012

ID: G00237754

Analyst(s): Eric Siegel


This assessment discusses measurement architecture, technology and tools for measurement of application performance as seen at a client interface, including Web and client/server on mobile and virtual desktop clients. It covers metrics for performance reporting and comparisons, for application tuning, and for incident and problem solving.

Table Of Contents

Summary of Findings


  • Summary of Application Architectures
  • Performance Metrics
    • Internet Metrics
    • Web Metrics
    • User Metrics
  • Measurement Technologies
    • Active vs. Passive Measurement
    • Pixel and Device Interaction and Monitoring
    • Protocol Interaction and Monitoring
  • Measurement Locations
  • Linkage to Server System Transaction Profiling
  • Monitoring as a Service
  • Measurement Requirements and Architectures
    • Marketing Requirements and Architectures
    • Operations Requirements and Architectures
    • Development Requirements and Architectures
  • Strengths
  • Weaknesses

The Details

Recommended Reading

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