Gartner Research

Inventory Your IT Skills and Competencies to Meet Business Needs

Published: 22 October 2012

ID: G00239856

Analyst(s): Lily Mok , Diane Berry


A critical component of workforce planning is understanding the IT organization's bench strength. Here are best practices for CIOs and IT and HR leaders looking to inventory skills and competencies for an objective assessment of their enterprises' ability to deliver on short- and long-term goals.

Table Of Contents
  • Key Challenges



  • Define Objectives, Process and Scope
  • Develop a Communications Plan
  • Make the Process "User-Friendly" and the Results Meaningful
  • Encourage Employee and Manager Partnership to Execute the Assessment and Development Plan
  • Identify Metrics to Determine Program Success

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